Casar em Vegas Policies
Customer Service
With so many Portuguese love stories being celebrated in Las Vegas, our minister has a very busy schedule. To ensure that your big moment happens at the perfect time, book as soon as possible.
The client can choose the time for the ceremony. However, the time may change according to the availability of the professionals and the location. After payment, our team will contact you to confirm all the details of the wedding ceremony or vow renewal in Las Vegas.
About the transportation service:
Transportation is according to each package.
Some Ceremony Packages include transportation from the Hotel to the Location where the Wedding will be held and back to the Hotel of origin.
When the package is for a Chapel Ceremony, transportation will be according to the chosen package.
Any transportation upgrades must be booked by you directly with the Company that provides the service.
If the bride and groom wish to travel within or outside the city, the couple must arrange their own transportation.
The official wedding ceremony is not intended only for those who reside in the United States. Couples who reside in other countries can also hold their Wedding Ceremony here in Las Vegas and have their marriage officialized in their country of origin.
The most common option is for couples from other countries to have a symbolic wedding, or to renew their vows.
However, it is possible to have the union officialized in the country of origin. Check the amount of fees for the marriage officialization process in your country of origin.
If you choose to have an Official Wedding, to facilitate the legal marriage process, the couple can fill out the form in advance. At the registry office, simply hand the documents to the notary. The process fee is US$105, and must be paid directly at the location, in cash. To access the form: Click here.
Address of the Las Vegas Marriage Bureau: 201 Clark Ave, Las Vegas, NV, Zip Code 89155
Hours: Daily, from 8:00 am to midnight.
Punctuality Policy
Under no circumstances will delays be tolerated. Punctuality is essential. If the Bride and Groom or guests do not arrive at the Ceremony venue or at the agreed transportation location at the stipulated time, the ceremony will be cancelled and it will be necessary to reschedule, with an additional fee being charged, taking into account the availability of the Professionals involved, as well as the Ceremony venue. There will be no refund in case of cancellation due to delay by any party involved (Bride and Groom or guests).
Ceremony Time
A very important aspect is the length of each Ceremony held in Las Vegas. This time is a maximum of 15 minutes. It is unchangeable and non-negotiable. This is the standard policy for any Wedding Ceremony or Vow Renewal here in Las Vegas.
Photos and Filming at the Chapel
Filming and/or photography of any kind, or broadcasting the Ceremony online, is not permitted in the Chapel. If this rule is not followed, the chapel staff may interrupt the Ceremony and request that those responsible for the infraction leave the premises, without the right to reimbursement.
Las Vegas Wedding Packages
We offer a variety of Las Vegas wedding packages to suit your needs. Our packages include ceremony, photography, flowers, and more. We want to make your Las Vegas wedding an unforgettable and hassle-free experience.
We are committed to providing exceptional service and ensuring that your Las Vegas wedding is exactly how you dreamed. Contact us to learn more about our custom packages.
Terms and Conditions
Our terms and conditions are designed to ensure your peace of mind when planning your Las Vegas wedding. We are here to answer any questions you may have and ensure that every detail is carefully organized. We want you to feel confident when choosing our services for your Las Vegas wedding.
We are on hand to discuss any additional requirements and customize your Las Vegas wedding package to suit your preferences.
Rescheduling, Cancellations and Refunds
About Express Ceremony Packages
About Elegant Ceremony Packages
About Best Places Ceremony Packages (except *Dream Ferris Wheel Ceremony - VIP)
Rescheduling:
To change the date or time of the ceremony, we ask that the change be made at least 30 days in advance. If the request is made with less than this deadline, a fee will be charged. The viability of the location and the availability of dates and times of the Professionals involved must always be considered. If rescheduling is not possible, there will be no refund.
Cancellation up to 30 days in advance:
If the cancellation occurs up to 30 days before the event, you will be entitled to a refund of the amount paid, minus the 30% deposit that was used to secure the reservation of the space and the availability of the professionals.
Cancellation less than 30 days in advance:
Cancellations made less than 30 days in advance will not be refunded.
If the person is arrested and/or hospitalized for health reasons, he/she must present original and official documents from the institution and/or agency in question, as well as from the professionals who performed the appropriate care/procedure (check to find out the necessary supporting documents). In this case, the person will be entitled to a refund of the amount paid, minus 30% of the package price, since it was used to guarantee the reservation of the space and the availability of the professionals.
All refund and/or chargeback procedures will be subject to the application of operating fees, regardless of the amount, as well as the deadline for processing any refund.
*About the Dream Ferris Wheel Ceremony - VIP:
Rescheduling:
The Casar em Vegas team cannot guarantee the rescheduling of the Ferris Wheel package, considering the schedule of the venue, that is, the private Ferris Wheel Capsule and all the professionals involved in this event.
If we eventually find that the date and time may need to be changed, a fee will be charged to make this change. If rescheduling is not possible, there will be no refund.
Cancellation up to 30 days in advance:
If the cancellation occurs up to 30 days before the event, you will be entitled to a refund of the amount paid, minus the 50% deposit that was used to secure the reservation of the space and the availability of the professionals.
Cancellation less than 30 days in advance:
Cancellations made less than 30 days in advance will not be refunded.
Regardless of whether the person has been arrested and/or hospitalized for health reasons, it will have no effect to present the original and official documents from the institution and/or agency in question, nor any documents from the professionals who performed the due care/procedure. Because in this case, you will also not be entitled to a refund of the amount paid. These are the Casino's rules, governed here in the United States.
All refund and/or chargeback procedures will be subject to the application of operating fees, regardless of the amount, as well as the time frame for processing any refund.
About the Chapel Packages with Elvis:
Rescheduling:
To change the date or time of the ceremony, we ask that the change be made at least 30 days in advance. If the request is made with less than this period, a fee will be charged. The viability of the location and the availability of dates and times of the Professionals involved must always be considered. If rescheduling is not possible, there will be no refund.
Cancellation up to 30 days in advance:
If the cancellation occurs up to 30 days before the event, you will be entitled to a refund of the amount paid, minus the 30% deposit that was used to secure the reservation of the space and the availability of the professionals.
Cancellation less than 30 days in advance:
Cancellations made less than 30 days in advance will not be refunded.
If the person is arrested and/or hospitalized for health reasons, he/she must present original and official documents from the institution and/or agency in question, as well as from the professionals who performed the appropriate care/procedure (check to find out the necessary supporting documents). In this case, the person will be entitled to a refund of the amount paid, minus 30% of the package price, considering that it was used to guarantee the reservation of the space and the availability of the professionals.
All refund and/or chargeback procedures will be subject to the application of operating fees, regardless of the amount, as well as the deadline for processing any refund.
About the Bride's Day and Groom's Day Packages
Rescheduling:
The Casar em Vegas team cannot guarantee the rescheduling of the Bride's Day and Groom's Day packages, considering the schedules of all the professionals involved in this event.
If we eventually find the possibility of changing the date,
Payment methods
- Debit and Credit Card
- Transfer via Pix
- Payment by bank slip
- Zelle (USA)
- Apple Pay
- Google Pay
Check out payment options for up to 12 installments